Teresa Garza is an engagement leader in Heidrick & Struggle’s Cost Mesa office and a member of Heidrick Consulting’s Culture Shaping Practice. She has decades of experience in building, leading, and managing teams with complex culture-shaping dynamics, ranging from reorganization to acquisition to turnarounds.
Prior to joining the firm, Teresa was a culture change agent at Hertz Corporation. A trained facilitator and master coach of the Senn Delaney culture-shaping process, Teresa provided leadership to change management procedure implementation, guiding the culture-shaping process. She led cultural integration efforts following Hertz’s acquisition of Dollar/Thrifty brands and guided executive leaders of the Donlen Group in the assimilation into the Hertz organization.
Before that, Teresa served in several leadership roles at Burger King Corporation. As director of the ‘BK Our Way’ global culture transformation, Teresa developed the strategy and implementation plan for the BK Our Way values and culture to more than 12,000 restaurants globally in 83 countries. She led the culture transformation initiative for the Burger King turnaround and initial IPO, which included redesign of vision, mission, values, organization restructure, training, and brand image launch.
While serving as director of operations standards and execution at Burger King, Teresa led and developed a high-performance team responsible for implementation of Burger King initiatives in North America.
As a certified Integral coach, Teresa founded EPIC Quest LLC, a coaching and leadership consulting firm in Miami, Florida, providing guidance on design of growth strategy and direction to small and mid-size companies and non-profit organizations.
Teresa is a past recipient of the Franklin Covey National Award for Organizational Excellence in Innovation. She has served on several boards and committees, including the Board of Trustees of the Leukemia & Lymphoma Society South Florida Chapter and chair of the Executive Committee of the Women’s Leadership Forum. She provides support, advisory and services to several community-based non-profit organizations.
With a passion for supporting others to succeed, Teresa has coached hundreds of endurance athletes while personally completing 27 marathons, two Ironman and two half-Ironman triathlon competitions.