Karen Rosa West is a partner in Heidrick & Struggles’ Chicago office and chief innovation officer of Heidrick Product Laboratories (HLabs). She is a lead architect for the firm’s proprietary assessment tool, Leadership Signature®, and develops other tools to support the creation of deeper leadership insights. She works globally with a deep concentration in insurance, health care, and life sciences, natural resources, and FMCG, although she has worked in a wide variety of sectors.
Prior to joining Heidrick & Struggles, Karen was a director and part of the senior leadership team of an international boutique business psychology consulting firm. She specialized in executive assessment and coaching while creating long-term and customized talent pipeline solutions for clients in the financial, FMCG, oil and gas, pharmaceuticals, and insurance businesses. During her tenure, she led three different offices, two stateside in Chicago and Houston, and one in Mumbai, India. She also worked for another international business psychology consulting firm where she gained experience in the manufacturing, retail, mining, utilities, hospitality and non-profit sectors, with a focus in LATAM.
Her early career was with the United States Navy where she served as a lieutenant commander aerospace psychologist. In this role, she specialized in effective teamwork and resource management of aircrew and ground support. She earned her wings as a naval aviator through the Navy flight surgeon designation program that included land, water, and open ocean survival training, aeromedical training and pilot flight training.Education:
Karen earned her PhD and MSc in industrial/organizational psychology from Ohio University in Athens, Ohio and a BSc in psychology from Wright State University in Dayton, Ohio. A licensed psychologist, she is also a professional certified coach through the International Coach Federation.